Frequently Asked Questions

Yes. At RawdahGo, visa number is not mandatory. You can create appointments for pilgrims whose visas have not yet been issued. This is one of the most important advantages we offer to accelerate your process.

Yes. We provide Rawdah entry guarantee for every pilgrim whose appointment is booked. All appointments are confirmed and verified by the Nusuk system.

Absolutely. You can specify your preferred date and time range according to your campaign calendar and plan your groups as desired.

Thanks to our bulk processing infrastructure, all appointments for a group of 100 pilgrims are created in approximately 1 minute.

Your pilgrims can view and print their own QR codes through our system. All you need to do is communicate the date and time.

We provide services to Umrah companies primarily from Turkey, as well as Central Asia, Balkans, Europe, and worldwide. We offer support in 8 languages: Turkish, English, Arabic, Russian, Uzbek, Kyrgyz, Indonesian, and Malay.

No. RawdahGo is a B2B service designed exclusively for Umrah companies, travel agencies, and group operators. We do not work directly with individual pilgrims.

The platform is available in eight languages: English, Turkish, Arabic, Russian, Uzbek, Kyrgyz, Indonesian and Malay. You can switch language at any time from the menu.

The live availability page lists open Rawdah slots by date and time and is refreshed continuously, so you always plan with up-to-date information.

After appointments are confirmed, you can print group lists and share QR codes from your panel, so each pilgrim arrives with the right document in hand.